At Accent we understand that you care about your personal data and how it is used, that’s why we live by our fifth core value ‘Care’ and want to assure those that interact with us during their course of business that we are committed to ensuring your privacy is respected and your personal data is both protected and used responsibly.
By engaging with us, you are accepting and consenting to the practices described in this policy. You can withdraw consent at any time by writing to us at the address shown at the foot of this notice.
Accent may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is compliant with the GDPR (EU) 2016/679 and the Data Protection Act 2018.
For the purposes of the applicable Data protection laws Accent is the ‘Data controller’ meaning Accent determine the purposes for and means in which data is processed.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This agreement will be governed by and interpreted according to law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the United Kingdom courts.
WHAT PERSONAL DATA DO WE COLLECT?
We may collect, use, store and transfer your “personal data”. This can include:
- Identity Data such as name, usernames, marital status, job title, DOB and gender;
- Demographic Data such as preferences and interests;
- Contact Data such as email address or telephone number;
- Technical Data such as IP address, login data, browser type, location, statistical or demographic data (automatically collected);
- Usage Data such as information about how you use our website, products and services, a list of URLs starting with a referring site and the site you exit to (automatically collected);
- Marketing and Communications Data including your preferences regarding receiving marketing materials from us;
HOW IS YOUR PERSONAL DATA COLLECTED?
We use di?erent methods to collect data from and about you including through:
- a) Direct Interactions;
You may give us your identity and contact data by filling in forms (by paper or electronically) or by corresponding with us by post, phone, email or otherwise. This includes data you provide when you apply for, or use our services (or those of our clients/third parties), or when you give us some feedback or elect to receive information from us.
- b) Automated technologies or interactions;
- c) Third parties of public sources;
We may receive data about you from third parties and public sources, including search information providers.
WHAT WE DO WITH YOUR PERSONAL DATA (Processing)
We may use any or all of your personal data to better understand your needs and provide you with a better service and experience, and in particular for the following reasons:
- internal record keeping;
- to perform a contract we have with you and provide our services, including in consistency with our values and practices;
- to improve our services and to customise our website according to your interests;
- to provide research and insight services for ourselves;
- to send you promotional materials about us (where you have opted in to such communications);
- to contact you in the future by phone, mail or on social media;
We may share your information with selected third parties, including: employees, agents, business partners, suppliers and sub-contractors and/or professional advisors for the performance of any contract we enter into with them or you and/or to provide information about other related products/services that we feel may be of interest to you.
When you register with us and agree to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may also use your data for the above purposes if we deem it necessary to do so for our legitimate interests.
We may also share your information with the above parties to assist fraud protection and minimise credit risk and if we are legally required to do so.
In any such circumstances described in this paragraph, we will take steps with the aim of ensuring your privacy is protected.
If you are not satisfied with this, you have the right to object in certain circumstances.
HOW LONG WE HOLD YOUR DATA (Data Retention)
Unless a longer retention period is required or permitted by law, we will only hold your personal data on our systems for as long as necessary to fulfil the purposes we collected it for. In determining this period we will consider the amount, nature and sensitivity of the data as well as the potential harm from unauthorised use or disclosure.
DATA SECURITY & DISCLOSURE
We are committed to ensuring that your information is secure and is not lost, used or accessed in an unauthorised way. In order, to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you suspect any misuse or loss or unauthorised access to your data, please inform us immediately by emailing firstname.lastname@example.org with subject: FAO Data Protection Coordinator.
LINKS TO OTHER WEBSITES
YOUR PRIVACY RIGHTS
You may, from time to time, receive communications from us, however, we do not believe that the frequency, content or manner of these communications will risk any breach of your privacy rights and with every communication you will be given a clear and straightforward option to opt out of further communications and to ask us to delete the personal information that we and/or our third party suppliers hold about you. You can read more about your specific rights by visiting: https://ico.org.uk/
It is important that the Data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
To make enquiries, exercise any of your rights or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your data) please contact us via the details laid out at the foot of this notice.
General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone their helpline: 0303 123 1113.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- request access to personal data we hold about you;
- request correction of the personal data we hold about you which may be incomplete or inaccurate;
- request deletion or object to the processing of your personal data;
- withdraw your consent to process your data.
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us via the contact details laid out at the foot of this notice. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the requirements of GDPR (commonly referred to as a ‘Subject Access Request’). If you would like a copy of the information held on you please write to us via the contact details laid out at the foot of this notice.
Additionally, if you would like to withdraw consent, or if you believe that any information we are holding on you is incorrect or incomplete, please write to us via the contact details laid out at the foot of this notice.
This website may place and access certain Cookies on your computer.
All cookies used by this website are used in accordance with current UK and EU cookie law.
Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving consent to the placing of cookies, you are enabling Accent to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.
This website may place the following type of cookies on our website:
The purpose of these cookies is to allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
The purpose of these cookies is to record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find a list of cookies we use in the cookies schedule below.
You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete cookies at any time; however, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable/enable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
Below is a list of the cookies we use. We have tried to ensure this is complete and up to date, but if you think we have missed a cookie or there is any discrepancy, please let us know.
We use the following analytical/performance cookies:
Hotjar – This cookie helps us see how our website is being used by visitors.
Hubspot and Google Analytics – These cookies help us improve our service and offerings to you by identifying who is visiting the website and when they enter and leave as well as other information analysis, helping us to provide you more support and relevant information to your needs.
Google Tag Manager – This cookie helps marketers and webmasters by making it easy to add and update website tags to help conversion tracking, site analytics and remarketing.
We use the following targeting cookies:
Google Adwords – This helps us identify how web users arrive at our site in terms of which advertising location they click on.
HOW TO CONTACT US
FAO The Data Protection Coordinator
Accent Office Interiors Ltd
11 Commerce Way,